Switching software platforms. Just the idea of changing your dental practice management software system can give you the cold sweats. After all, changing anything in your practice is hard. But,...
Each year, thousands of dentists descend upon the Windy City for the Chicago Midwinter Show—one of the biggest gatherings of dentists, hygienists and office managers of the year. Over time,...
Let’s face it: Choosing practice management software is a daunting task. There are many options and at the end of the process, you’re greeted by a software installation with plenty of question marks. By closely considering these five things, you can find answers to your questions and get excited about your new practice management software.
As consumers, more and more of the data we rely on in our everyday lives resides in the cloud - and it’s easy to see why. The cloud empowers us...
In the words of National Baseball Hall of Fame pitcher Jim Palmer, “You can’t win if nobody catches the ball in the outfield. You’re only as good as the team...
Savvy business owners know that it costs a whole lot more to acquire a new customer than it does to keep an existing one. That’s why patient retention is one...
Congratulations! You’ve chosen a fulfilling profession that has a direct, positive affect on people’s health, happiness, and overall well-being. Now you’re ready to begin a new chapter in your professional...
In my previous post I covered the first two actions to help create a happier and more successful culture. Here are numbers three and four! Action Three – Monitor Results...
Changing someone’s smile, changing someone’s life, improving someone’s self esteem –it probably isn’t too far fetched to say most dentists want to be associated with these types of cases. Helping...
Scripting the initial greeting of the all-important telephone call is a great way to ensure that each patient and future patient receives the same five-star service. What to say when...
I absolutely love to help dental teams create a culture that they are happy to come to every day! What I have found after working with teams across the nation,...
One common question I get when working with offices that have the desire to become as paperless as possible is “What about my route sheets? What do we use now?”...
Established in 1971, the Occupational Safety and Health Administration’s (OSHA) primary mission is workplace safety in all industries. While many of the OSHA regulations apply to dentistry, dental professionals focus...
Investments run deep in your practice: the best staff, the most efficient operations, and more advanced technology. If part of this effort involves CEREC, you understand patients aren’t the only...
Every dental hygiene team member should have a productivity goal or target within the practice. What does this production goal represent? Is it a random number you come up with...
Staying on the same page with your team isn’t something that just happens. If there is no effort and attention to detail in this aspect of your practice, your path...
With cyber crimes befalling major companies on what has become a regular occurrence, we all have to wonder if our businesses could be targets for a cyber attack. We here...
How often do you audit your patient records? If this is not a regular task in your office, you may want to consider making it one. In order for us...
It’s easy to understand why patients facing a tooth implant can be confused. There are so many things to consider. How is the implant placed? What are alternative treatments? How...
All successful oral surgeries require an equilibrium of effort between practitioner and patient: excellent dentistry on your part, and an adherence to postoperative care instructions on the part of the...
Daily huddles are the best way to keep everyone on the team informed on the goals for the day and make the day flow more smoothly! It is important that...
On September 24, David Mihm published the 2015 Local Search Ranking Factors, which is a collaborative project across the SEO industry to evaluate which factors are the most important for...
DDS Rescue was developed a few years ago as an outgrowth of our local IT work here in Southern California. We continually ran into issues with our customers (all dental...
After just returning from the 11th Annual American Association of Dental Office Managers (AADOM) Conference in Nashville, it occurred to me how many offices are still not benefitting from a...
OSHA’s Hazard Communication Standard is designed to ensure chemical safety in the workplace so that information about the identities and hazards of the chemicals must be available and understandable to...
“You never know until you ask!” This is never truer than when it comes to asking your best and favorite patients to share your team with their family and friends....
It has been said that goals that are not written down are only wishes. Putting words on paper for visualization holds tremendous power in helping us to realize our dreams,...
I’m always impressed with someone who can juggle three or more items, especially when those items are on fire or are chainsaws. I remember watching someone juggle chainsaws and he...
Have you ever wanted something so badly that you were willing to do whatever it took to make it happen? Maybe it was that name-brand purse that everyone has …...
As any business owner can tell you, one of the keys to growing your business and to having it THRIVE is to be constantly learning. Even if what you are...
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