8 Common Mistakes Managers Make (Part 7)
Mistake #7 – Leading the Group A common mistake made by managers is assuming they can lead the group. The group being led is certainly the outcome you are working...
Old Trade, New Tricks
At 60 years old and having practiced in his previous office for more than 20 years, Dr. Joel Fischer looked to us to help him build a new practice. We...
The Intraoral Camera: Small Investment – Big Results
When we talk about technology, we often talk about new technology products that can be incorporated into a practice, but let’s not overlook the intraoral camera. This small, handheld device...
The Power of the Patient Referral
I recently saw one of the truest ads ever: "Our satisfied customers are our best ads." Of all the tactics you utilize in an effort to market your dental practice,...
Join Dental Lifeline Network at the ADA Annual Session
Are you one of many thousands of dental professionals who are heading to San Francisco for the 2012 ADA Annual Session this October 18-20? Dental Lifeline Network, the parent organization...
A Personal Touch for the Holidays
So how many of you just cringe when you walk into a national retail store in late July and see aisles filled with Halloween and Thanksgiving décor/items? Then by August...
New Equipment Catalog & Fall Financing
Each year, we put out a publication that features our most popular equipment and technology solutions – from cone beam and digital imaging to operatory packages and small equipment. Equally...
Schick 33 and Eaglesoft 16.1
Schick has just released an incredible new sensor, the Schick 33. This new sensor has a theoretical line pair resolution of 33. This is technical talk, but what it means...
CEREC AC with Omnicam Announcement
Earlier this week, Sirona sent out word that a new CEREC intraoral camera would soon be released. Ever since that announcement the anticipation and buzz surrounding the potential significance of...
8 Common Mistakes Managers Make (Part 5)
Mistake #5 – Creating the Perception of Favoritism As a manager, you will connect with some employees better than others. While this is perfectly natural, these connections can lead to...
Doing Social Media Well (Part II)
As I stated in Part I, by now you’ve probably heard plenty of social media “best practices.” As promised, here are ten practices, or online behaviors, to avoid in social...
8 Common Mistakes Managers Make (Part 4)
Mistake #4 – Failing to Set Goals and Expectations It’s simple…when people don’t have a complete and accurate understanding of their goals and expectations, they are less productive. Research tells...
Pinterest Announcement
As many of you are aware, we are very active in the social media space and truly enjoy the interaction and conversations that take place there with dental professionals, vendors,...
Eaglesoft’s Advanced Scheduling Features
If you’ve been reading my posts you are already well aware that Eaglesoft’s practice management software can help increase productivity and keep your office running efficiently. What some offices may...
Twitter – How to Make the Most of Your Tweets
There’s a common reason many dental practices don’t see benefits from their tweets. Some people have the impression that social media is only about technology. The tendency then is to...
OSAP – Because Safety Matters
OSAP (Organization for Safety, Asepsis and Prevention) is a community of dental practices, educators and consultants, dental companies and stakeholders with interest in trusted information, education and resources in the...
8 Common Mistakes Managers Make (Part 3)
Mistake #3 – Not Delegating One of the biggest challenges for leaders is “letting go” of tasks and responsibilities that could be more efficiently handled by members of the team....
Insurance Made Easy
For many dental offices, insurance related issues can be complicated; staff members may not fully grasp all the intricacies of the industry to begin with, much less feel confident enough...
Are You Ready for CEREC 27 and a half?
Wow! Where to start … how about at the beginning? The beginning of CEREC 27 and a half officially starts in 16 days. If you ask anyone on our CEREC...
Doing Social Media Well
Social media has far outgrown its infancy, and is presently emerging from adolescence into full maturity. Many businesses worldwide, including the majority of Fortune 1000 companies, are utilizing social media...
Making the Most of the 8th Annual AADOM Conference
As the liaison between Patterson and AADOM (American Association of Dental Office Managers), I am so fortunate to attend their annual conference each year (this year in Scottsdale, Arizona). I’ve...
August Events
Here’s a list of some great events we’ll be a part of in August. Come find us! California 8/10 – Sunnyvale – Eaglesoft User Group Meeting 8/24 – El Segundo...
Fall Hygiene Guide
Watch your mailbox! On August 1, our Fall Hygiene Guide will be arriving at dental practices and hygienists’ homes all across the country. It will feature promotions, special pricing and...
Mac users – we heard you!
The Patterson Technology Center is excited to announce that as of Monday, July 23 we will be offering support for Eaglesoft software on Macintosh computers. Support will be available to...
What is your capacity to grow?
About two months ago, I had the pleasure of speaking with John Luginbill of The Heavyweights about social media strategy for dental practices. He brought up a rather simple concept...
8 Common Mistakes Managers Make (Part 2)
Mistake #2 – Lack of Feedback It is imperative that you consistently provide feedback to your team. People want to know how they are doing. As a manager, you need...
New Patterson Catalog
We are pleased to announce the arrival of the new 2012–2013 Annual Catalog! If you haven’t received your copy, we have extras. So please contact your territory representative or local...
10 Essential Treatment Plan Tips & Tricks
Give your patients the information they need to come to an informed decision and accept the treatment you recommend. Eaglesoft allows its users to effortlessly create comprehensive treatment plans in...
The CDC’s Guide to Writing for Social Media
The Electronic Media Branch at the Centers for Disease Control and Prevention (CDC) has developed a helpful guide to social media writing. This is a resource that is full of...
Help Others By Helping Yourself with DentaCheques
Throughout the year we at Dental Lifeline Network receive letters, thank you cards and other grateful messages from the many people who receive dental care through our programs. I recently...