The myths of who and what constitute a great leader are so powerful that many in dentistry simply steer clear of leadership all together. David Rice, DDS, shares several ways practice owners can effectively lead their teams, even during uncertain times.
7 Ways to Increase Dental Office Productivity
Finding new ways to increase dental office productivity can improve the agility of your staff, boost the patient experience and help you bring in new patients. Improvement in any of these areas can help increase revenue in the process.
Dental Practice Success: 4 Tips To Close Out the Year Strong
With the end of 2020 comes new lists, goals and ways to creatively end the year on a high note. Cassie Brehmer shares how connecting with patients who have unfinished treatment, getting ready for the rush between Christmas and New Year’s and finding ways to celebrate your staff will help close this year out on a positive note.
Everything You Need to Know for a Successful End of Year Process in Eaglesoft
As 2020 comes to an end, now is the time for dental practices to complete End of Year processing in Eaglesoft. Whether you are new to Eaglesoft or are a seasoned pro at using the practice management software, End of Year processing could bring questions to mind on the proper steps.
From Emergency to Complete Care: A Three-Step Guide from igniteDDS
With dental emergencies – in particular cracked teeth – on the rise, we decided to ask David Rice, DDS, founder of igniteDDS to share his best approach for squeezing in dental emergencies during regular office hours and how to convert those emergencies into comprehensive care patients.
Making the Switch to Eaglesoft: Smart, Streamlined, Simple
Pam McDonald has spent more than three decades getting to know her patients, but even with strong internal dental processes the team built in place, change inevitably knocked on the door.
How to Build an Intentional, Resilient Work Culture
Learn how to set priorities and create processes to construct a workplace culture by design. By following the steps outlined in this article featuring Steven J. Anderson, you’ll be able to identify the key points your practice should follow in establishing and maintaining a successful and resilient work culture.
A New Normal in Dentistry: The Touch-Free Patient Experience
As dental offices re-open and face the challenges created by COVID-19, how can a practice maintain the patient experience that patients have come to expect yet create reduced contact points within the practice? Ann-Marie DePalma, RDH, shares several ways to create a touchless patient experience.
The Modern Dental Office: 3 Things to Expect When Going Paperless
As the world moves toward digital operations, it’s time to start considering what life in paperless dental offices will look like. Be it electronic forms or a patient portal, dental practices are finding more ways to engage with patients, sans-paper.
Managing Four Generations in the Workplace
We have four generations in the workplace today! Dentists have never before had to manage such a diverse set of beliefs, values and communication styles all at once. But if...
10 Things You COULD be Doing With Your Time…
It's 2018 and technology is quite literally all around us. In fact, it seems you can automate just about anything these days, from adjusting your belt to accommodate post-meal bloating to...
Amy Scoggins: An Inspired and Rewarding Career in Dentistry
From dental assisting to office administration, Amy Scoggins has incredible dental and customer service knowledge. Her dedication to her work, colleagues, and patients earned her a 2016 scholarship to the...
AADOM’s 11th Annual Conference Is a Wrap
The American Association of Dental Office Managers (AADOM) met in Nashville in August for three days of management courses and networking. Our team loves to catch up with members about...
3 Reasons Patients Love Technology
Looking to invest in state-of-the-art technology to improve patient care and increase production? Fearful of how your practice can afford it? Take heart! Using proper training and great communication skills,...
How to overcome the “Yeah buts”
Every practice has to grow and change to keep up with the demands of an ever-evolving dental marketplace. One challenge we have as practice administrators is how to implement this...
Putting the Care back in Recare
It’s been called many names, Continuing Care, Recare, or Recall and it’s been known to frustrate team members everywhere. No matter what you decide to call it the fact remains;...