Patients become no-shows for a variety of reasons, and the impact that has on a dental practice is well documented. Finances, fear, forgetfulness, transportation and last-minute issues can all lead to a no-show. But there is another side to the no-show issue that is important to recognize: a no-show patient may be looking to receive care from somewhere else.
10 Stats That will 100% Convince You to Start Texting Your Patients
"The customer is king." "The customer is always right." "When the customer comes first, the customer will last." Every dental practice knows that putting the customer first is essential to...
Strategies to Reduce Broken Appointments and No-Shows
As I review my clients’ practice goals for 2014, one goal that continues to be mentioned is reducing broken appointments and no-shows in the practice. In order to achieve the...