At RevenueWell, we’re huge on helping our customers deliver a world-class patient experience every day. “Why,” you’d ask, “isn’t RevenueWell in the practice marketing business?” Yes, indeed. And as marketers,...
It’s always easy to go to the International Dental Show in Germany and it’s often hard to leave. That disparity was even greater this year. The biennial show features more...
The revolutionary Omnicam from Sirona is the best intraoral scanning device in dentistry today. Its simplicity and ergonomic shape allow the user to easily scan throughout the mouth. This renders...
There is a good chance that you, reader of Off the Cusp, are accessing this blog from a so-called “smart” device – that is, an Internet-connected mobile phone or portable...
I have just returned from the AADPA meeting in Las Vegas where I spent several days talking to dental practices about the digital technologies that are available to them. A...
If you’ve ever spoken with me, you know how passionate I am about CEREC. I wasn’t sure if it would be possible to find someone as excited about CEREC as...
Every other year for the past 90 years, dental suppliers and manufacturers from across the globe have gathered in Cologne, Germany, for the International Dental Show (IDS). The IDS is...
Recently, I’ve had the opportunity to provide several Patterson customers with advanced Eaglesoft training. I love interacting with our clients and learning directly from them, what we can do to...
Join us in March for the following events! Arizona 3/8: Phoenix – Equipment Maintenance Seminar California 3/6: El Segundo – Surgical Esthetics Course 3/7: Sunnyvale – Equipment Maintenance Event 3/15:...
At Patterson we are always striving to find the latest techniques and technologies to ensure we offer our customers the very best this industry has to offer. When DDS Rescue...
Our local teams make it their business to know your business. When a tornado struck the town of Cullman, Ala. in 2011, our folks were immediately there to help Dr....
There are two CEREC parameters that impact the occlusal firmness of our CEREC restorations. Understanding and then calibrating Occlusal Offset and Occlusal Contacts Strength will make all the difference in...
When we opened the Patterson Technology Center (PTC) in Effingham, Ill., late in 2011, we were excited about the possibilities. It opened new doors both for Patterson and the customers...
At Patterson, we’re all about improvement – how can we better serve you? That’s why Mercer Advisors’ OnTrack software is such a perfect fit. It’s the dental practice software that...
Show season is in full swing and if you attend a local or national dental show you will be inundated with technology choices. These shows are a great way to...
With the addition of Line Item Accounting in Eaglesoft 16, and the ability to assign, unassign and reassign credits, the Credit Distribution Audit Trail was added to track these changes. The Credit Distribution Audit Trail report will show all credits that were not only posted...
Nobody wants to believe that s/he is gullible enough to fall for a scam. That said, this writer has heard terrible stories of dental practices being hacked after an employee...
New users sometimes get confused as to how to prep a full crown for a CEREC restoration. Frankly, if you follow these simple rules, you can just prep as you...
When we talk about the power of online technologies to transform today’s practice, the discussion often revolves around patient engagement: anything from social media marketing to text message recare notifications...
As U.S.-based dental practitioners know, the Health Insurance Portability and Accountability Act (HIPAA) and its implementing regulations require healthcare providers to train staff regularly on policies and procedures to safeguard...
The dental industry is evolving faster than ever. Everything from the materials and tools we use to the way we operate and market our dental practices is changing. There has...
Our Eaglesoft Practicing with the Masters webinar series has been around for awhile now and we have heard rave reviews! Through these webinars, we bring industry leaders to you, allowing...
Last year, we added a multitalented new team member to our Equipment Marketing Department. That’s not his formal title, of course. Devin Firl is our newest marketing specialist, equipment. In...
Since I started writing posts for this blog, I’ve been keeping track of all the questions and concerns that come to me. I get questions from sales reps who work...
Are you a Facebook newbie or a seasoned Facebook marketer? Regardless, it seems everyone today wants to learn the fastest way to get more likes and grow their community. There...
Many of you already know of Jana Berghoff – she’s been in dentistry for more than 30 years – but I wanted to take a minute to reintroduce her. From...
If you’ve been following the blog this week, you know that we’ve been sharing our field experience and showing you how it relates to what Patterson Dental can bring to...
Do you still have the song, “(Everything I Do) I Do It For You” stuck in your head from Paul’s post yesterday? I hope so – because it’s true. Everything...
Remember the song that those lyrics come from? Bryan Adams sang it … It was the theme song for the movie “Robin Hood: Prince of Thieves” starring Kevin Costner …...
Do you have Patterson Advantage Dollars that will expire on December 31, 2012? If so, don’t miss out on the opportunity to reinvest in your practice. Use your Advantage Dollars...