The newest addition to Patterson Dental’s Explore Store (www.PattersonDental.com/AppStore) isn’t just one tool to help practices run better. It’s a whole team! All of Eaglesoft’s eServices can now be found...
Last Wednesday my Branch Manager, Joe Pennisi, and I represented Patterson Dental at San Jose State University’s Spring Job Fair. We aimed to attract charismatic, motivated applicants, and found it...
Now is the time to kick your corporate compliance program into high gear! You may be wondering exactly what corporate compliance is in dentistry. Compliance refers to your legal duty...
Most employees want to know how they are doing. As a manager, you need them to know how they are doing. When they are doing their job well, they want...
People learn during “teachable moments.” As a manager you need to be there to catch them performing well or performing poorly so you can capitalize on that opportunity. However, it...
Most people’s reaction to their manager saying “Could you come here for a minute? I would like to give you some feedback” is not a positive one. That’s because many...
A constant challenge for any manager is managing the performance of employees. We evaluate their technical proficiency, their ability to engage customers and their ability to work as a part...
Building culture within the workplace means more than just creating an enjoyable place for your staff to work. A strong culture creates an atmosphere in which the attitudes and behaviors...
Being an effective communicator is critical to being successful in any profession. The single most important communication skill one can possess is, at best, taken for granted and for many,...
The success of any business is largely determined by how motivated its employees are to effectively and efficiently carry out the primary responsibilities of their role. Motivated employees are engaged,...