As dental offices re-open and face the challenges created by COVID-19, how can a practice maintain the patient experience that patients have come to expect yet create reduced contact points within the practice? Ann-Marie DePalma, RDH, shares several ways to create a touchless patient experience.
AADOM’s 11th Annual Conference Is a Wrap
The American Association of Dental Office Managers (AADOM) met in Nashville in August for three days of management courses and networking. Our team loves to catch up with members about...
Never stop learning
It might be the time of year when we most commonly think of children going back to school, but I’m here to encourage you to take a moment to consider...
4 Things to Do at the 2015 AADOM Conference
The American Association of Dental Office Managers (AADOM) conference is only a few short weeks away. For the second year, I’ll be attending with the Patterson Dental crew and am...
4 Ways to Deal With An Unhappy Patient
Dealing with an unhappy patient can be both humbling and frustrating at the same time. Depending on the situation, you may be feeling empathy for them as they vent their...
A New AADOM and Patterson Dental Partnership
Integrating social media into your dental practice can be overwhelming, scary, and yet still very exciting, but where do you start? The Internet and bookstores are full of all kinds...