As practices embrace diverse administrative roles, compliance becomes increasingly important. Teams need to be aware of the importance of maintaining compliance, whether staying up to date on labor laws, OSHA...
As dentistry moves towards the medical model of care, statistics and metrics from the practice management software are going to become more important (more on that at another time). Many practices feel that their case acceptance is around 85 – 90% but when the truth from the software is told, it can be 60% or less. Why? There could be many reasons for this, but often the patient is receiving mixed messages from the team.
What is the case acceptance percentage in your practice? This is a difficult question to answer for most practices but one of the key statistics to know and understand. This...
In the business world, the words “problem” and “opportunity” are often used interchangeably. “Boy, we have a huge growth opportunity in this market” is often just a positive way of...
Visiting the dentist can be a stressful situation for some patients and as a dentist or hygienist, it’s important to have the capabilities to educate patients, keeping them at ease...
We have another exciting update to CAESY Cloud – including a much requested new feature! Along with updated navigation and search features, you can now email presentations directly from CAESY...
Many of you already know of Jana Berghoff – she’s been in dentistry for more than 30 years – but I wanted to take a minute to reintroduce her. From...
Do you still have the song, “(Everything I Do) I Do It For You” stuck in your head from Paul’s post yesterday? I hope so – because it’s true. Everything...
I am thrilled to announce our biggest CAESY Cloud release since we launched the product! There are many enhancements with CAESY 1.3, including: Smile Channel content has been added to...
Did you know that as a value-added feature, CAESY Printables are included with Eaglesoft? Even better? These take-home patient education materials for post-op and preventive care can be tied to...
At Patterson, we listen to our Eaglesoft customers. You asked for line item accounting, and our developers delivered! Eaglesoft’s new Line Item Accounting system provides our users with greater accuracy...
While customers only see the marketing pieces prior to a software release, the gears of the development release cycle are working well in advance of that. Customer feedback, an essential...
The newest addition to Patterson Dental’s Explore Store (www.PattersonDental.com/AppStore) isn’t just one tool to help practices run better. It’s a whole team! All of Eaglesoft’s eServices can now be found...
Our Practicing with the Masters webinar series has proven to be quite successful. The goal of these webinars is to bring industry leaders to you through a series of webinars,...
Almost exactly six months ago (wow, does time fly), we launched Patterson Explore Store at the Greater New York Dental Meeting. The conclusion of the California Dental Association South Meeting...
When CAESY Cloud was launched last summer, I knew that it was going to have a positive effect on dental practices. All those great patient education videos were now easier...
When I bought my last new automobile, it reminded me of a new home I purchased. I was told that the “basic” model came without upgrade features. The “bells and...
I am pleased to announce that we just released another update to CAESY Cloud! Yes, there are new and updated videos like the last update, but in my opinion, we...
Every dental practice wants to differentiate itself. A key to this is enhancing the patient experience. A great way to do that is through the technologies you offer in your...
As the technology leader in dentistry, we pride ourselves in not only bringing technology to dental practices everywhere, but also offering the best support in the industry. As the year...
The Greater New York Dental Meeting is off to a great start this week. If you haven’t been to one of these meetings, they are a great way to see...
Just a few short years ago, the word “app” hardly meant anything to anyone. OK, let’s be honest, it wasn’t even a word. In today’s world, though, apps are synonymous...
I think CAESY Cloud is an amazing product for numerous reasons (and I’m sure you do too). One of my favorite things about CAESY Cloud is that new presentations are...
Patient education software has helped educate patients and increase dental practices’ case acceptance for years. During that time, CAESY has been the premier patient education software. As the dental technology...