Now that most dental offices are fully open again, it is even more important for dental practice owners to have a plan for reducing cancelations and no-shows. We asked David R. Rice, DDS, founder of igniteDDS to share some steps dental practices can take to reduce cancellations and no-shows.
You Had Me at Hello: The Vital Role of the New Patient Phone Call
The patient experience begins the moment they call your practice. Actually, it began when they made the decision to call your office to make the appointment. That is when they...