Patterson at AADOM 2013
This year is the 7th year that Patterson will be attending the American Association of Dental Office Managers, (AADOM), annual conference. It’s actually a milestone for us in that it...
New Addition to the Sirona Family
On September 6 and 7, Sirona and Patterson are hosting the next 3DSummit in Dallas, Texas. The summit provides an exciting opportunity to experience how the latest 3D cone beam...
Building Dental Practice Value Through Social Media Marketing
Where are you in the life cycle of your dental practice? Are you a start-up? A mature practice? A preparing-to-transition practice? In every case, there are important, easy-to-execute strategies that...
It’s Time for Your Practice’s Mid-Year Assessment
We are a bit more than halfway through 2013. Some dentists out there are saying: “Where did the year go already??!! We’ve got to get on it and produce, produce,...
Eaglesoft Tip: How to Tile Images
Did you know that it’s possible to view and tile images directly from the patient’s Eaglesoft chart? For today’s high tech office, this time-saving feature is extremely helpful and impactful....
How to Create Delightful Social Media Content
Has your social media engagement dwindled lately? Your content could be the reason. Times have changed and what would have been a great Facebook post a year ago, may not...
AADOM Scholarship Winners
For the past 4 years, Patterson has annually made available 5 scholarships to the national American Association of Dental Office Managers (AADOM) conference. This 2 ½ day conference is packed...
Changing Lives through Education
As a dental assistant at Children’s Smile Center in Ozark, Mo., Brooke Neill knows that her most powerful tool for improving patients’ oral health is not a prophy angle or...
Leading Diverse Teams
“Diversity” can mean many different things to different people – ethnicity, gender, age, religion, etc. It can also refer to personality types, work experience and professional interests. The challenge of...
100 Years of Dental Hygiene
This year marks the 100th year of the dental hygienist. When I look at the profession today, vs. what the profession was when I graduated from Northwestern University School of...
Planning Your Fall Practice Investments Now
At the Sirona 3D Summit in New York in June, Bob Creamer led a session that discussed the importance of investing in your practice. He provided a highly entertaining view...
The Power to Change Lives Continues Chairside
While all members of the dental team are equally important, the dental assistant plays a critical role in creating an exceptional patient experience, whether they’re explaining complex procedures, easing a...
6 Steps to Win Over a New Patient by the First Phone Call
Your patients have high expectations when it comes to customer service, so as you put telephone technique on your priority list, it is important for you to know that in...
Are Automatic Patient Communication Solutions HIPAA-compliant?
Personal privacy is no longer personal – it's even in the news these days. Every day seems to bring reports of some celebrity cell phone hack or coverage concerning a...
Washing Cars for Grins
Since the 2010 inception of Grins for a Good Cause, Patterson Dental’s breast cancer awareness initiative, we've been able to raise over $650,000. Our nationwide network of 75 branches have...
Patient Education in Your Patient’s Inbox!
We have another exciting update to CAESY Cloud – including a much requested new feature! Along with updated navigation and search features, you can now email presentations directly from CAESY...
Schick 33 Software: Changing the Definition of Digital Diagnostics
As product manager at Sirona, Joe Goldstone is responsible for knowing all the ins and outs of all of their platforms. Recently, he took the time to discuss the Schick...
How to Make Your Social Media Matter
Social media is much like any social situation that you may encounter. It just so happens that this one happens to be online. If you think in terms of what...
Music and Young Patients: Setting the Tempo for the Ideal Patient Experience
[Verse] Just shoot for the stars If it feels right Then aim for my heart If you feel like And take me away, make it okay I swear I’ll behave...
Eaglesoft Tip of the Month: Increase Treatment Plan Acceptance with The Money Finder
What is The Money Finder? Why should I use it? I don’t understand what it does. These are statements I hear all the time from staff members and doctors alike,...
Facebook for Dentists: Engagement Idea #191 – Feature Team Members
We see this time and time again ... Of all the various things that can increase engagement on your practice’s Facebook page, featuring team members is usually one of the...
Practicing with the Masters
Our live series of webinars brings industry leaders to you – providing tips and tricks you need to make the most of the technology in your practice. These webinars allow...
Comfort Meets Style in the New A-dec 400
When I talk with doctors who have invested in A-dec chairs, I frequently hear: “My patients are so comfortable they fall asleep,” or, “One patient asked me if she could...
Changing Lives at the Children’s Smile Center
At the Children’s Smile Center in Ozark, Mo., Carrie Burke understands that the fundamentals of a successful business include happy employees who have the resources and support they need to...
5 Reasons Your Social Media Marketing Has Stalled
Once practices make the decision to get on board with social media, they generally do so with gusto. However, whether they stay motivated may or may not happen … What...
Schick 33: A Different Sensor, No Matter Which Way You Look At It
As product manager at Sirona, Joe Goldstone is responsible for knowing all the ins and outs of all of their platforms. Recently, he took the time to discuss the Schick...
Sneak Peek at Eaglesoft 17
I am thrilled to write this post today and to give you a sneak peek at Eaglesoft 17! I have just returned from our Technology Summit where all of our...
Revisiting Our Listening Skills
“We have two ears and one mouth so we can listen twice as much as we speak,” said almost everyone’s mother at some point in childhood. But how true! I...
The Power to Change Lives Starts with the Front Office
Everyone who works in the dental practice has the power to change lives. Office managers and front office staff are critical to ensuring a positive patient experience, right from the...
Five Strategies for Building Your Patient Email Database
If your practice isn’t yet using an automated patient communication solution to confirm your appointments, engage your patients and increase treatment acceptance, please know that we won’t do any preaching...