Roleplaying for Success
Scripting the initial greeting of the all-important telephone call is a great way to ensure that each patient and future patient receives the same five-star service. What to say when...
4 Actions That Create a Happier and More Successful Culture! Part I
I absolutely love to help dental teams create a culture that they are happy to come to every day! What I have found after working with teams across the nation,...
The Biggest Mistake You’re Making on Facebook
Our research continues to show that the two biggest turnoffs that occur when a prospective new patient checks out a practice’s Facebook page for the first time, both revolve around...
Survey Says: “So Long Route Sheets!”
One common question I get when working with offices that have the desire to become as paperless as possible is “What about my route sheets? What do we use now?”...
OSHA and the Dental Hygienist’s Role
Established in 1971, the Occupational Safety and Health Administration’s (OSHA) primary mission is workplace safety in all industries. While many of the OSHA regulations apply to dentistry, dental professionals focus...
Six Steps To Maximize CEREC Profit Potential
Investments run deep in your practice: the best staff, the most efficient operations, and more advanced technology. If part of this effort involves CEREC, you understand patients aren’t the only...
CEREC Does It Again
Just when you thought it wasn’t possible for Sirona to do it again - they did. Their CEREC software update 4.4 provides what I think is a BIG GAME CHANGER...
Hygiene Goals Simplified
Every dental hygiene team member should have a productivity goal or target within the practice. What does this production goal represent? Is it a random number you come up with...
7 Ways to Stay on the Same Page With Your Team
Staying on the same page with your team isn’t something that just happens. If there is no effort and attention to detail in this aspect of your practice, your path...
Teeth Whitening: Making the White Choice
If navigating options for teeth whitening is making you dizzy instead of dazzled, you’re not alone. The options are endless, especially with so many new over-the-counter (OTC) teeth whitening products...
Bid to Save Smiles at the Virtual ToothFairy Ball & Auction
Looking for a great deal? November 4-16, 2015, America’s ToothFairy: National Children’s Oral Health Foundation will hold its second annual Virtual ToothFairy Ball and Online Auction. This year, thanks to...
Is Your Office a Target for a Cyber Attack?
With cyber crimes befalling major companies on what has become a regular occurrence, we all have to wonder if our businesses could be targets for a cyber attack. We here...
5 Ways to Make Your Practice Equity Work Harder For You
You’ve invested plenty of time and money to build your dental practice into a significant asset. Perhaps it’s time to put the equity you’ve accumulated to work for you in...
Four Things to Do at the 2015 ADA Annual Meeting
The ADA Annual Meeting will be held at the Walter E. Washington Convention Center in Washington, D.C. from Thurs., Nov. 5 – Sat., Nov. 7 and is sure to be...
Outside-of-the-Box Benefits
Statistics show that most people do not leave their jobs because of pay or lack thereof. A perceived lack of value can cause team members to seek new opportunities if...
Social Media Photos Can Express Appreciation and Help Practices Grow
We monitor, analyze and obsess over dental marketing posts all day long. The goal? To determine what content is most effective in helping practices thrive. We learn a lot –...
How Truthful Is Your Data?
How often do you audit your patient records? If this is not a regular task in your office, you may want to consider making it one. In order for us...
AADOM’s 11th Annual Conference Is a Wrap
The American Association of Dental Office Managers (AADOM) met in Nashville in August for three days of management courses and networking. Our team loves to catch up with members about...
3 Educational Videos for Dental Implant Patients
It’s easy to understand why patients facing a tooth implant can be confused. There are so many things to consider. How is the implant placed? What are alternative treatments? How...
4 Best Practices for Patient Postoperative Care Instructions
All successful oral surgeries require an equilibrium of effort between practitioner and patient: excellent dentistry on your part, and an adherence to postoperative care instructions on the part of the...
5 Steps to Practicing a Positive and Productive Daily Huddle
Daily huddles are the best way to keep everyone on the team informed on the goals for the day and make the day flow more smoothly! It is important that...
Google My Business for Dental Practices: Part 2
On September 24, David Mihm published the 2015 Local Search Ranking Factors, which is a collaborative project across the SEO industry to evaluate which factors are the most important for...
The Simple Extraction Tray Setup
There are many different instruments needed for the extraction of a tooth and they vary greatly for many reasons including the number of teeth needing to be pulled, the location...
The Building Blocks of Implant Success
Dr. Todd Engel is the founder of Engel Institute, a private teaching entity specializing in hands-on live-surgery implant training. A diplomate of the International Congress of Oral Implantologists, Dr. Engel...
Implant Fundamentals Part 1: Patient Assessment and Extraction
As a leader in providing valuable educational content to our customers, Hu-Friedy is excited to offer Implant Fundamentals, a three-part eBook series that focuses on the full life cycle of...
A Practice Focused on People, Friends and Community
For Office Manager Cyndi Hanna and the staff at Downtown Dental on 4th in Pasco, Wash., dentistry is about far more than clean teeth and healthy mouths – it’s about...
Five Basic HIPAA Requirements You Need to Know
Since the Privacy Rule became effective in 2003, the HIPAA laws have become increasingly complex, with very detailed compliance requirements that come with stiff fines and penalties for noncompliance. As...
D5: Continuing Your Education to Help Start Your Private Practice
Do you dream of opening your own private practice, but feel daunted by the task? You’re not alone. We’ve heard from dental students that many want to open their own...
Explaining the Benefits of Sedation Dentistry
In today’s busy dental practices, where general dentists are doing more complex treatment cases, it is more important than ever that dental teams are aware of how the practice makes...
Backup has become a bad word
DDS Rescue was developed a few years ago as an outgrowth of our local IT work here in Southern California. We continually ran into issues with our customers (all dental...