Go Pink with Grins and Join the Fight Against Breast Cancer
Did you know that according to the American Cancer Society there will be more than 226,000 new cases of invasive breast cancer in 2012? The chance of a woman having...
September Events
Here’s a list of a whole bunch of events we’ll be at in September. Be sure to come find us; we’d love to see you! Alabama 9/28 – Pelham –...
8 Common Mistakes Managers Make (Part 6)
Mistake #6 – Hire Too Quickly, Fire Too Slowly As busy as you are, having the “right people on the bus” is important to your business. A common mistake managers...
Top 10 Dental Pros in Social Media
After spending a good amount of time considering a large number of prominent dentists and industry professionals who’ve proven to be effective in all things social media, we’ve narrowed our...
CEREC AC with Omnicam Announcement
Earlier this week, Sirona sent out word that a new CEREC intraoral camera would soon be released. Ever since that announcement the anticipation and buzz surrounding the potential significance of...
8 Common Mistakes Managers Make (Part 5)
Mistake #5 – Creating the Perception of Favoritism As a manager, you will connect with some employees better than others. While this is perfectly natural, these connections can lead to...
Vision Enhancement
As the art of dentistry continues to advance, so are the tools available for you to enhance your vision, while also reducing the risk of discomfort or pain that can...
Sirona to Reveal New CEREC Camera
In case you missed the news... Sirona to Reveal New Camera for CEREC® on Day One of its CEREC 27 and a half Anniversary Celebration Charlotte, NC (August 13, 2012) –...
Doing Social Media Well (Part II)
As I stated in Part I, by now you’ve probably heard plenty of social media “best practices.” As promised, here are ten practices, or online behaviors, to avoid in social...
8 Common Mistakes Managers Make (Part 4)
Mistake #4 – Failing to Set Goals and Expectations It’s simple…when people don’t have a complete and accurate understanding of their goals and expectations, they are less productive. Research tells...
Twitter – How to Make the Most of Your Tweets
There’s a common reason many dental practices don’t see benefits from their tweets. Some people have the impression that social media is only about technology. The tendency then is to...
OSAP – Because Safety Matters
OSAP (Organization for Safety, Asepsis and Prevention) is a community of dental practices, educators and consultants, dental companies and stakeholders with interest in trusted information, education and resources in the...
8 Common Mistakes Managers Make (Part 3)
Mistake #3 – Not Delegating One of the biggest challenges for leaders is “letting go” of tasks and responsibilities that could be more efficiently handled by members of the team....
Insurance Made Easy
For many dental offices, insurance related issues can be complicated; staff members may not fully grasp all the intricacies of the industry to begin with, much less feel confident enough...
Are You Ready for CEREC 27 and a half?
Wow! Where to start … how about at the beginning? The beginning of CEREC 27 and a half officially starts in 16 days. If you ask anyone on our CEREC...
Doing Social Media Well
Social media has far outgrown its infancy, and is presently emerging from adolescence into full maturity. Many businesses worldwide, including the majority of Fortune 1000 companies, are utilizing social media...
Making the Most of the 8th Annual AADOM Conference
As the liaison between Patterson and AADOM (American Association of Dental Office Managers), I am so fortunate to attend their annual conference each year (this year in Scottsdale, Arizona). I’ve...
August Events
Here’s a list of some great events we’ll be a part of in August. Come find us! California 8/10 – Sunnyvale – Eaglesoft User Group Meeting 8/24 – El Segundo...
Mac users – we heard you!
The Patterson Technology Center is excited to announce that as of Monday, July 23 we will be offering support for Eaglesoft software on Macintosh computers. Support will be available to...
What is your capacity to grow?
About two months ago, I had the pleasure of speaking with John Luginbill of The Heavyweights about social media strategy for dental practices. He brought up a rather simple concept...
8 Common Mistakes Managers Make (Part 2)
Mistake #2 – Lack of Feedback It is imperative that you consistently provide feedback to your team. People want to know how they are doing. As a manager, you need...
10 Essential Treatment Plan Tips & Tricks
Give your patients the information they need to come to an informed decision and accept the treatment you recommend. Eaglesoft allows its users to effortlessly create comprehensive treatment plans in...
The CDC’s Guide to Writing for Social Media
The Electronic Media Branch at the Centers for Disease Control and Prevention (CDC) has developed a helpful guide to social media writing. This is a resource that is full of...
Help Others By Helping Yourself with DentaCheques
Throughout the year we at Dental Lifeline Network receive letters, thank you cards and other grateful messages from the many people who receive dental care through our programs. I recently...
Eleven Rules of Good Business
Taken from the November 1956 issue of Patterson’s monthly news publication, PHC Newswheel Digest: CUSTOMERS…are the most important people in any business. CUSTOMERS…are not dependent on us…we are dependent on...
Is Your Practice Ready for Automatic Patient Communications?
I’m always amazed at how quickly the technology landscape changes at a dental office. From management software that integrates every part of the business, to 3D imaging, to chairside CAD/CAM...
8 Common Mistakes Managers Make (Part 1)
Initially, I was going to direct this blog series at “new” managers by capturing some of the mistakes they make and distilling them down to those that are most common....
Why You Must Search Yourself on Facebook
When was the last time you searched your name or practice name on Facebook? If it’s been a while, you may want to do so today. I’m beginning to see...
CEREC 3D Summit
If you’re already a CEREC owner, you will not want to miss the 3D Summit for Digital Dentistry, which takes place on August 15, 2012 at the Venetian in Las...
![Playing the Charity Card [PRESENTATION]](https://www.offthecusp.com/wp-content/uploads/2012/06/Smiles-Change-Lives.jpg)
Playing the Charity Card [PRESENTATION]
Our annual Dolphin meeting always features a handful of guest presenters, mainly made up of consultants and clinicians who share their expertise on practice trends throughout the dental specialty industry....