I have seen many offices transition from traditional paper charts to a completely chartless and/or paperless environment over the years. The best part of making this switch is the increase...
In an era of dentistry with rapidly changing technologies, Patterson Dental now features an exclusive line of the aptly named Pioneer Lasers. Lasers today are valuable tools in the dental...
As end of the year approaches, it’s time to start evaluating and updating your fees. If you can relate to one or more of these scenarios, I’m here to help!...
The change of seasons can prompt us to consider where we are in relation to where we want to be. With October upon us, and the leaves falling from the...
As an educator, one thing I’m always very conscious of is my communication skills. I’m always looking for better ways to get my point across whether it’s in writing blog...
Visiting the dentist can be a stressful situation for some patients and as a dentist or hygienist, it’s important to have the capabilities to educate patients, keeping them at ease...
Ah reports! Is there any topic more fun than this one? You might think I’m being sarcastic but I’m typing this right now with a huge smile on my face...
The successful implementation of technology in the dental office has been a game changer for many dental office administrators including myself. Our office is a fully digital (chartless) office, run...
In the dental office museum of my mind, I have exhibits of pegboard accounting systems, color-coded appointment books, recall postcard with an index card file by month system, statements with...
Everywhere you look, someone has a mobile device in their hand. In a restaurant, at a store, walking down the street, while brushing their teeth, or even having a crown...
On September 6 and 7, Sirona and Patterson are hosting the next 3DSummit in Dallas, Texas. The summit provides an exciting opportunity to experience how the latest 3D cone beam...
Did you know that it’s possible to view and tile images directly from the patient’s Eaglesoft chart? For today’s high tech office, this time-saving feature is extremely helpful and impactful....
Personal privacy is no longer personal – it's even in the news these days. Every day seems to bring reports of some celebrity cell phone hack or coverage concerning a...
We have another exciting update to CAESY Cloud – including a much requested new feature! Along with updated navigation and search features, you can now email presentations directly from CAESY...
As product manager at Sirona, Joe Goldstone is responsible for knowing all the ins and outs of all of their platforms. Recently, he took the time to discuss the Schick...
Social media is much like any social situation that you may encounter. It just so happens that this one happens to be online. If you think in terms of what...
What is The Money Finder? Why should I use it? I don’t understand what it does. These are statements I hear all the time from staff members and doctors alike,...
Once practices make the decision to get on board with social media, they generally do so with gusto. However, whether they stay motivated may or may not happen … What...
As product manager at Sirona, Joe Goldstone is responsible for knowing all the ins and outs of all of their platforms. Recently, he took the time to discuss the Schick...
One of the new tools in the 4.2 software is the new Incisal Variation tool. Not only can we get great looking anterior proposals with the 4.2 software, we also...
A few years ago, Patterson and Sirona started the 3D Summit program to educate the dental community about cone beam technology and its profound impact on the practice lifestyle and...
I’m honored to write this special post about Patterson Dental’s Regional Technology Advisor Jenny Allen, and to give recognition to one of Patterson’s brightest stars. Jenny has been with Patterson...
What is your mother’s maiden name? What is the name of your favorite pet? In what city were you born? What is your favorite sports team? You have likely been...
Your software is an amazing tool that directly contributes to your patient’s experience. My number one goal when I visit an office is to leave the staff energized and comfortable...
As any marketer will tell you, the success of your email or direct mail campaign starts with a clean, well-targeted list of recipients. Simply put, your message, promotion, newsletter or...
To be an industry leader in any field, let alone the dental industry, you have to credit your business’s success to your customer’s success. That if it weren’t for your...
I attended the Patterson sponsored webinar, Avoid Practice Interruption, with Paul Hinman of DDS Rescue this week. In watching this webinar, I was reminded of a time as an Eaglesoft...
Is your office using Post Procedure Notes? If you are wondering what they are or why you would, this post is for you! Using Post Procedure Notes will not only...
We’ve discussed online scams before on Off the Cusp, and this author is routinely amazed at the variety, creativity and temerity of the swindles bad guys pull off. Here is...
One of my favorite features, InContact is an interactive contact manager that makes keeping track of patients an effortless task. InContact allows you to store different groups of patients based...
