Make the claims and collections process more efficient and help alleviate patient frustration by creating workflows that include software tools, hiring insurance negotiators and working with patients to address their needs.
Saving Time and Filling Schedules with OperaDDS
After trying several different patient engagement solutions, West Lakes Family Dentistry turned to OperaDDS software to meet its needs, experiencing ease and efficiency in the process.
10 ways to celebrate Dental Assistants Recognition Week
DARW is organized by the American Dental Assistants Association (ADAA) and is meant to recognize dental assistants for the key role they play in dental practices throughout the year. Here are 10 ways to show your appreciation for the dental assistants at your office.
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Linda Harvey: 5 Common Denominators of Compliance [VIDEO]
Compliance is a critical aspect of any successful dental practice. As such, it’s important to stay on top of current standards, laws and guidelines to safeguard your dental practice and patients. Here are five common denominators of compliance every practice should consider.
Dr. David Rice: 4 Ways to STOP Wasting Chair Time
Dr. Rice discusses four areas of your practice to improve on to increase productivity.
Dental Practice Inventory: 7 Tips to Finding the Right Balance
Keeping an appropriately stocked inventory of materials and instruments is a bit of a balancing act. You have limited space, but you have a busy practice. You don’t want to be short of a material in the middle of an emergency procedure, but you also don’t want to keep whitening gel past its expiration date because you ordered too much.
How One Dental Practice Used RevenueWell To Enhance Communications During COVID-19
When Sonai Roy started as a patient coordinator at John Powers, DMD, in 2017, she quickly recognized the untapped potential of the practice’s patient engagement software. But it wasn’t until COVID-19 hit that the need to more fully apply RevenueWell’s features came into sharp focus.
Dr. David Rice on Leadership: Creating Certainty in Uncertain Times
The myths of who and what constitute a great leader are so powerful that many in dentistry simply steer clear of leadership all together. David Rice, DDS, shares several ways practice owners can effectively lead their teams, even during uncertain times.
3 Cloud-Based Security Considerations
While cloud-based practice management software offers many business benefits, it’s important to consider basic safety protocols such as data security, remote login policies and passwords protection. Linda Harvey discusses how to keep your data safe and HIPAA compliant.
The Key Hire Every Productive Dental Office Needs To Make in 2021
If you ask any dentist about the biggest problem they have in running their practice, invariably the answer will point, in one way or another, to staffing issues. But new hires is not always the best solution. Automating tasks like processing new patient information, triaging after-hours emergencies, medical prescreening, and curbside check-ins relieve your overburdened team members to be able to do what they do best; take care of patients.
How No-Shows Become Lost Patients
Patients become no-shows for a variety of reasons, and the impact that has on a dental practice is well documented. Finances, fear, forgetfulness, transportation and last-minute issues can all lead to a no-show. But there is another side to the no-show issue that is important to recognize: a no-show patient may be looking to receive care from somewhere else.
7 Ways to Increase Dental Office Productivity
Finding new ways to increase dental office productivity can improve the agility of your staff, boost the patient experience and help you bring in new patients. Improvement in any of these areas can help increase revenue in the process.
Twenty Twenty-One Day Success
David Rice, DDS, founder of igniteDDS discusses how New Year’s resolutions compare to dentistry and offers four things to focus on that all revolve around same-day dentistry.
Keeping Patient and Business Data Safe: Information Security Best Practices
Methods for protecting your computers, business data and patient data are increasingly complex and ever changing. No checklist can guarantee total security; however, there are some best practices that can minimize many risks to your systems and data.
Dental Practice Success: 4 Tips To Close Out the Year Strong
With the end of 2020 comes new lists, goals and ways to creatively end the year on a high note. Cassie Brehmer shares how connecting with patients who have unfinished treatment, getting ready for the rush between Christmas and New Year’s and finding ways to celebrate your staff will help close this year out on a positive note.
Tech Insights: 3 Winning Technologies for Dentists During COVID-19
Dental practices that have seen continued growth throughout the COVID-19 pandemic have largely relied on technology. Some have put current technologies to newfound use, while others have invested in new dental technology to bring in extra revenue. Continue reading for three technologies dentists have relied on to keep schedules full and revenues up during the COVID-19 pandemic.
8 Ways to Improve Your Dental Practice’s Organization
Integrating these tools and strategies will improve practice efficiency and impress upon your patients how important their comfort and safety are to you.
How Automated Patient Reminders Save Time and Money
Automated patient reminders can reduce no-shows by 34% or more. In addition to the cost on a patient’s health for not following up on necessary treatment, the tangible costs of no-shows can have a severe impact on health care in general and your bottom line specifically. See how automated patient reminders can improve the continuum of care while increasing office and staff efficiency.
Stopping Cancellations and No-Shows: A Step-By-Step Guide from igniteDDS
Now that most dental offices are fully open again, it is even more important for dental practice owners to have a plan for reducing cancelations and no-shows. We asked David R. Rice, DDS, founder of igniteDDS to share some steps dental practices can take to reduce cancellations and no-shows.
Making the Switch to Eaglesoft: Smart, Streamlined, Simple
Pam McDonald has spent more than three decades getting to know her patients, but even with strong internal dental processes the team built in place, change inevitably knocked on the door.
How to Build an Intentional, Resilient Work Culture
Learn how to set priorities and create processes to construct a workplace culture by design. By following the steps outlined in this article featuring Steven J. Anderson, you’ll be able to identify the key points your practice should follow in establishing and maintaining a successful and resilient work culture.
The WHO Just Recommended the Delay of Routine Dental Care due to COVID-19. Now What?
The WHO recently recommended the delay of routine dental care in certain situations due to COVID-19. In a written response, the ADA said it “respectfully yet strongly disagrees” with the WHO’s recommendation. Roger P. Levin, DDS, shared a video outlining a scripted response dental practices can use to address patient concerns. Dr. Levin also offers three signs that may signal patients are opting out of routine dental care due to this news.
How a Minnesota Practice Is Using Teledentistry to Advance Patient-Centered Care
When COVID-19 limited dental care in the midwestern state to emergencies only, Megan Beuckens, DDS, knew she had to find new ways to extend her skills beyond the reach of her operatory.
How One Dental Practice Found Success with Teledentistry Amid the Coronavirus Pandemic
Michael Cruz and Dee Dee Meevasin, DMD, were running critical business operations at full sprint when the COVID-19 pandemic arrived in Las Vegas, threatening to stop them in their tracks. The technology-forward dental practice found ways to remain operational when faced with taking emergency appointments only. Teledentistry from OperaDDS allowed for virtual consults, triaging and as a general screening and communication tool.
Is Your Practice Ready for Teledentistry? Use RevenueWell’s Readiness Scale to Find Out
As states have relaxed stay-at-home orders and dental practices have started seeing patients for routine care again, teledentistry may still be top of mind for dental practices looking to give patients more ways to connect between visits. If you’ve been considering implementing teledentistry at your practice, how do you know if you’re ready? How do you know if teledentistry is right for your practice? How can you gauge its true impact on your business?
Critical Compliance Factors as You Reopen Your Dental Practice
A growing number of states are allowing businesses, including dental practices, to reopen. Is your practice ready to resume routine patient care? Linda Harvey, RDH, shares several compliance factors to consider as part of your reopening process.
Virtual Visits: Teledentistry to Serve Patients Remotely
As a result of the COVID-19 pandemic, many of RevenueWell’s customers were mandated to temporarily halt elective treatments and have cut back their schedules to only accept emergency appointments. To meet this demand, RevenueWell recently announced its newest feature, Virtual Visits. Learn about this new teledentistry solution.
3 Key Dimensions to Successfully Rebound from a Crisis
Some companies have been able to not only accelerate growth but also increase profitability while facing economic headwinds. As dental offices begin to reopen and rebound from the COVID-19 crisis, practice owners should focus on three key dimensions to navigate the economic downturn and come out the other side stronger.
8 Expert Business Tips for Reopening Your Dental Office Amid a Pandemic
Whether you’re handling emergencies only, entirely shut down, or taking initial steps to reopen, you’re no doubt focused on the near-term future of your practice. Kathy Brodal, a Patterson Dental business educator, offers eight ways to plan, prepare and pull off a strategy for propelling your business forward effectively.
Patients, Team and Office – What to Think About as You Look to Reopen Your Dental Practice
After being closed for a few weeks, reopening your dental practice can be a stressful task that may not be well rehearsed among your staff. Creating a task list, communicating with your staff and patients, and ensuring a safe office space will help assure a smooth reopening transition.