In honor of Office Manager Appreciation Month, we’ve gathered a list of ways to honor these everyday heroes like the rockstars they are. Plus, we’re giving away a $500 Spafinder Gift Card to one lucky office manager!
10 ways to celebrate Dental Assistants Recognition Week
DARW is organized by the American Dental Assistants Association (ADAA) and is meant to recognize dental assistants for the key role they play in dental practices throughout the year. Here are 10 ways to show your appreciation for the dental assistants at your office.
The Key Hire Every Productive Dental Office Needs To Make in 2021
If you ask any dentist about the biggest problem they have in running their practice, invariably the answer will point, in one way or another, to staffing issues. But new hires is not always the best solution. Automating tasks like processing new patient information, triaging after-hours emergencies, medical prescreening, and curbside check-ins relieve your overburdened team members to be able to do what they do best; take care of patients.
How to Build an Intentional, Resilient Work Culture
Learn how to set priorities and create processes to construct a workplace culture by design. By following the steps outlined in this article featuring Steven J. Anderson, you’ll be able to identify the key points your practice should follow in establishing and maintaining a successful and resilient work culture.
Want Dental Office Team Success? Understand These 6 Core Needs
Ever thought about what gets in your way? What keeps you or your dental office team from doing your best work or having extraordinary relationships? Do you avoid dealing with...
Managing Four Generations in the Workplace
We have four generations in the workplace today! Dentists have never before had to manage such a diverse set of beliefs, values and communication styles all at once. But if...
Hire Right for Your Culture
Have you ever hired the wrong person? We’ve all been there. Bringing on a team member that is the wrong fit wastes time and energy, and impacts your bottom line....
5 Ways to Become a More Professional, Professional Dental Assistant
I am blessed that through my profession, I am presented with lots of opportunities to speak to so many amazing dental assistants. But, many times, speaking with them makes me...
9 Hiring Tips for Building Top-Notch Dental Teams
The single most important thing you can do for your practice is to hire the right people. A good hire will not only bring positivity and cohesiveness to your practice,...
10 Ways to Have Fun at Work
Has the mood in your dental office felt a bit dreary lately? Or, maybe your coworkers seem a little more disengaged than usual? We spend a third of our lives...
How to Find Your Dental Dream Job
Maybe you’re new to the dental field and looking for an opportunity to leverage your skills and launch a promising career. Or, perhaps you’ve worked in the dental field for...
Clock Watching
Time clock management, it’s one of the least desirable jobs as an office manager. Fortunately most team members understand the importance of clocking in and out responsibly. Unfortunately, there are...
Overcoming the Fear of Change
Have you had this experience? You come into work Monday morning and your doctor comes up to you and is so excited and says “I went to this class over...
“Dental Team Member needed: MUST be a Team Player”
“Dental team member needed: MUST be a team player.” That is possibly one of the most overused and under-defined statements you might see in a job posting for a new...
Leveraging Your Social Media for Recruiting
Social media isn’t something that should just reside in a marketing plan. An increasing number of job seekers are turning to social media to not only connect with the companies...
Managing and Motivating Millennials
For the first time in history, four generations are now working side by side in the workplace. Organizations, large and small, are trying to balance the generation gap of more...
Seeking a Good First Impression
We have all heard the phrase, “You don’t get a second chance to make a good first impression!” Have you ever driven away from an appointment because the outside of...
Difficult Employees: Addressing Problem Behavior
At some point in your tenure as a practitioner or leader you will inevitably experience a situation in which one of your staff members demonstrates some form of unacceptable behavior. ...
Social Media Manager for Dentistry − Sample Job Description
The role of social media manager is fast becoming a practice standard. Is your practice positioned to succeed? As social media becomes more accepted as a long-term communication tool −...
Bonuses – the Good and the Bad
Bonus programs are the stuff of urban legends. When you ask a dental team to make a wish list, one thing that consistently comes high on their lists is a...
Motivation in the Workplace
If it was easy, everyone would do it! How awesome it would be if every task we are responsible for truly was easy? If little to no effort was required...
Grow Your Practice Through Professional Development
As a leader in your practice, whether you’re an office manager or dentist, one of your key responsibilities is to continually develop the individuals on your team. Intuitively we recognize...
Start with the Vision
Here we are again … the onset of 2014 is near and we are excitedly awaiting the infamous “ball drop” to ring in the New Year! The start of a...
4 Steps to Problem Solving
Most of our days are consumed by problem solving and decision making. We encounter problems at work and in our personal lives. It could be a problem with a co-worker,...
Standing Out from the Competition: Hiring Tips and Best Practices
Like many dental practitioners out there, you undoubtedly realize the importance of having a skilled team in place. From assistant to office manager, the knowledge, dedication and engagement of your...
4 Ways to Deal With An Unhappy Patient
Dealing with an unhappy patient can be both humbling and frustrating at the same time. Depending on the situation, you may be feeling empathy for them as they vent their...
All Together Now: Tips to Improve Employee Engagement
Is your staff as engaged as you would like them to be? Are they energetic and excited when they walk through your office doors in the morning? Will they greet...
Build Trust in Your Team
As dental management advisors and coaches, we all too often hear from dentists “I don’t know what she’s doing up at the front desk” or “I don’t know what they...
Breaking Down Communication Barriers
There are many definitions to the word “barrier”, three to be exact per the Merriam-Webster dictionary. But, if I were to sum them up with one word, I would choose...
Leading Diverse Teams
“Diversity” can mean many different things to different people – ethnicity, gender, age, religion, etc. It can also refer to personality types, work experience and professional interests. The challenge of...