Sometimes, the saying “The simple things are important and the important things are simple” really is true. But what does that look like in a dental practice, exactly? It means...
You’ll hear a lot of talk these days about creating a great patient experience, but what are the practical steps to achieving that? What I’ve learned is that everything that...
I was recently impressed with a blog post authored by Giselle Abramovich at Adobe entitled, “Make the Shift from Digital Marketing to Marketing in a Digital World.” Here’s a quote...
In honor of the American Association of Dental Office Managers’ 10th anniversary, Patterson Dental is awarding 10 scholarships to attend this year’s AADOM National Conference, held September 4-6, 2014, in...
I’m the IT support for my parents. Every time I travel to northern Minnesota, my parents have a list for me to help them with. Be it the DVD player...
If you’re building a new office or updating your existing space – or even just considering making a change – you don’t want to miss our Blueprint for Success event....
I often ask my audiences for a show of hands if they have established standards for communication, behavior and attitude for their practice. At most I have had a total...
“Which contact time do we follow for our disinfectant – there are three times listed?” “How do I get our students to comply with PPE?” “Do I have to wear...
These days, it often seems like running a dental office has as much to do with search engine marketing, social media visibility and website lead management as it does with...
For many people, a trip to the dentist can be stressful and anxiety producing. A dental assistant who can ease the nerves and calm the fears of a patient is...
If you look out your window, it’s hard to believe that spring is just around the corner. As the blooms start to emerge from the buds on the trees, our...
Oral Health America is excited to have both a new location and theme for our 24th Annual Gala and Benefit. Taking place February 19 at the historic Palmer House Hotel...
At the recent ADA Annual Session in New Orleans, Louisiana, I had the unique opportunity to sit on the committee of judges that decided the winners of the 2013 Dental...
How well do you analyze the available dental benefits of your patients? We know the patient probably isn't vigorously reviewing their policy details, so they may not even know they...
In today’s world, we rely on our technology products to make every aspect of our lives easier and more productive. When a new technology is released, we can’t wait to...
The change of seasons can prompt us to consider where we are in relation to where we want to be. With October upon us, and the leaves falling from the...
It’s been called many names, Continuing Care, Recare, or Recall and it’s been known to frustrate team members everywhere. No matter what you decide to call it the fact remains;...
It’s hard to believe that another AADOM Conference has come and gone. This year’s conference, the 9th Annual, was held in Orlando Florida, September 19th – 20th, and was the...
The world has changed. We see this change at every turn as technology influences all aspect of our lives. For those of us whose parents raised on us on the...
This year is the 7th year that Patterson will be attending the American Association of Dental Office Managers, (AADOM), annual conference. It’s actually a milestone for us in that it...
Registration for the annual American Association of Dental Office Managers (AADOM) conference on September 19-20 in Orlando, Fla., is almost filled up! If you’ve been sitting on the fence about...
Join us for the following events happening in June! Arizona 6/7: Mesa – OSHA Infection Control California 6/6: Manhattan Beach – Sirona Event Colorado 6/11: Grand Junction – Credit and...
Join us in May for the following events! California 5/9: Beverly Hills – Dr. LaSage Live CEREC Demo 5/10: Petaluma – Eaglesoft User Group Meeting 5/10: Valencia – Cone Beam...
If you’ve been to a trade show you know the organized chaos they can be; there is simply so much to do and see it can be impossible to fit...
It’s an exciting time at Oral Health America, with staff members both looking back at the work we did last year in preparation for our annual report and preparing for...
Join us in April for the following events! Arkansas 4/4: Little Rock – Little Rock Annual Golf Event California 4/5: El Segundo – Eaglesoft User Group Meeting 4/11-4/13: Anaheim – California Dental Association 4/17:...
It’s always easy to go to the International Dental Show in Germany and it’s often hard to leave. That disparity was even greater this year. The biennial show features more...
At this year’s 101st Thomas P. Hinman Dental Meeting in Atlanta, there will be an unprecedented opportunity to hear from two dynamic thought leaders in the world of dental CAD/CAM...
Every other year for the past 90 years, dental suppliers and manufacturers from across the globe have gathered in Cologne, Germany, for the International Dental Show (IDS). The IDS is...
This week is the 36th Annual Dental Assistants Recognition Week and we want to make it a very special week for some of our Off the Cusp readers. That’s why...