A case study by Raj Gaur, DMD, courtesy of DEXIS
Occlusion in Restorative Dentistry
Do Your Patients Know? Malocclusion can be caused by a high restoration, but it also can be caused by untreated decay or gaps left by missing teeth. Did You Know?...
Seattle Service Technician Finds Her Calling
Less than one year into her job as a service technician at Patterson, Oproum Lok beams with pride every time she walks into an office. When starting her career, she...
The Power to Change Lives: Shelley Shults of Powell Dental Group
"More Than a Routine Check-Up" With a focus on oral systemic health, this Ohio dentist sees the mouth as a window to the rest of the body. Dr. Shelley Shults...
The Power to Change Lives: Krista Smith of Powell Dental Group
"Working Together to Make a Difference" Krista Smith, pictured with her mother, Dr. Shelley Shults Over the course of the past 15 years, Office Manager Krista Smith and her...
A Practice Focused on People, Friends and Community
For Office Manager Cyndi Hanna and the staff at Downtown Dental on 4th in Pasco, Wash., dentistry is about far more than clean teeth and healthy mouths – it’s about...
Finding work-life balance
Doctors Steven Ozer and Anne Norris-Ozer built their thriving Manhattan Beach, Calif., dental practice, Beach Teeth, while raising three sons who are now ages 22, 24 and 26. When their...
Interview with Dr. Morris – Being an Endodontist
Being an endodontist is no easy task, especially when you consider that one of the big challenges is breaking down the perception that a lot of patients have of what...
The Art of Dentistry at Scripps Rock Dental
“I’m a big rock and roll fan and have been since I was young,” said Anthony Hatch, DDS, who has decked out his San Diego practice with rock and roll...
Practice management rolls smoothly at Scripps Rock Dental
When Laura Hatch and her husband, dentist Anthony Hatch, opened the doors at their Maryland practice in 2003, they chose a rock and roll theme that has carried over to...
Opening your own practice – what you need to know
Dee Dee Meevasin, DMD, has learned a lot from her mentor, Dr. James Saycich, her dentist since she was a child. Dr. Saycich inspired her to go into dentistry while...
An office manager with a vision
“So how do you put a geeky germophobe to good use? Make him office manager.” This is the introduction to Mike Cruz, Office Manager at Dee for Dentist Family &...
Connecting with a community through dentistry
For Peter J. Repole, DMD, and his wife, Mary, the coastal town of Eastport, Maine became a beloved vacation destination because of its breathtaking natural beauty and small town atmosphere....
Advanced technology attracts associate to rural practice
When Dr. William Shattuck graduated from the dental program at the University of Texas at Houston in 2012, he had narrowed his practice search down to three criteria. He wanted...
CEREC and GALILEOS make a world of difference
By 2010 Rich Cooper, DDS, and his staff members had built West Loop Dental Associates, Ltd. into a thriving practice in the trendy West Loop neighborhood of Chicago, Ill. As...
Updated office design and equipment eliminate headaches, and backaches
When Erin Roberts, DDS, purchased a dental office from a retiring dentist to open Healthy Smiles in Enid, Okla. in 2003, she had no idea what kind of challenges she...
How CEREC helps one dentist practice dentistry his way
When Mark W. Heidebrecht, DDS, started his practice, Gentility Dentistry in Wichita, Kan., he wanted to create an atmosphere that supports good dentistry. “I really want to do what’s best...
How one dentist turned her small-town practice into a big success
Kristen Burris, DDS, started her dental practice in Shattuck, Oklahoma, more than 20 years ago after she and her husband bought a cattle ranch and moved across the state. Although...
The Difference One Person Can Make
When Cecilia Mescain, COO at Smile Central Dental, P.C. in Paterson, N.J., lists off her many responsibilities it makes you wonder how one person can achieve so much. From handling...
Looking at orthodontics through the eyes of his patients
Dr. Jeff Just of Just Orthodontics doesn’t believe he was predestined to be an orthodontist. Though his father and his grandfather were orthodontists before him, he says he came to...
Cool dental technology, practice efficiency, and orthodontics
Next week, we’re excited to share with you the story of Dr. Jeff Just, a third-generation orthodontist serving patients in the communities of Manitowoc, Sheboygan, and Green Bay, Wisc. The...
Simplifying Endodontics with Technology
Every endodontist has two words working against them before a patient even sets foot in the dental practice: "root canal". With a patient base that is often unfamiliar with him...
Easing Patients’ Minds, Then Their Pain
Dr. Garrett Morris has two words working against him before patients ever set foot in his practice: “root canal.” Dr. Morris, of Endodontic Specialists in Metairie, La., said there’s a...
First Stop on the Patient Experience Train: The Dental Lab
Jeremy Stauffer has been in the lab business since graduating high school. It’s what he knows – and what he’s exceptionally good at. And in his time in business, first...
Treating Patients, Not Procedures
Dr. Ed Hood of Hood Dental Care in Denham Springs, La., cherishes his relationships with his patients. It was his desire to serve people that attracted him to dentistry nearly...
Learning the Importance of Relationships
In his 28 years of practicing dentistry, Dr. Ed Hood hasn’t learned everything. Though he still learns something new every day, he’s always known the importance of relationships. “People don’t...
Changing Attitudes, One Patient at a Time
Despite specializing in one procedure, endodontic practices see very different cases and unique needs among their patients. That’s why Jennifer Canizaro loves her job. Jennifer, the office manager at Endodontic...
One Procedure, Unlimited Impact
Jennifer Canizaro, office manager at Endodontic Specialists in Metairie, La., says she sees lives change every day among her practice’s patients. Not bad for a practice that mainly deals with...
A Patient Experience Win-Win
There is a strong connection between oral health and overall health. That’s not news to you, but too often, it is news to patients. One of the goals of Hygiene...
Comfort’s Role in the Ideal Patient Experience
For Nicole Mathewson, the patient experience starts with comfort. Nicole, office manager at Hadfield Dental Care in Lehi, Utah, sees many patients who approach visits to the dentist with some...