Suzanne Rassy, Client Support Team Lead at Patterson Dental

Author: Suzanne Rassy

Suzanne has 25 years of experience in the dental industry. Throughout the course of her career she has had the opportunity to work as a dental assistant, treatment plan coordinator, office manager, dental consultant and educator. In her capacity as the manager of education for Mercer Advisors, she led the team that launched a new service offering for dental clients and their teams. She has designed and delivered courses for dental team members and contributed to the development of the OnTrack software. She has also worked with the Canadian Dental Association, responsible for organizing dental conventions, and has offered her services and knowledge as a consultant for over 10 years.

Dental Office Education Dental Practice Management

Stay in Contact with Your Patients

Suzanne RassyDecember 26, 2014December 18, 2014

How many times have you told one of your close friends that you would “keep in touch” or that you would “give them a call so you can get together...

Dental Practice Management

Knowing is Half The Battle

Suzanne RassyNovember 7, 2014November 5, 2014

Since your patients are the reason you do what you do, everything should revolve around understanding how many patients you serve. How do you know when it’s time to add...

Dental Practice Management

Importance of a Consultation Room

Suzanne RassyOctober 10, 2014October 10, 2014

Increasing case acceptance is high on every practice’s priority list; however, one factor that often gets overlooked is where the treatment and financial discussions take place. Let’s take a look...