Finding Out What Your Patients Really Want
Asking good questions opens the door to discovery. With careful and caring questions, two things occur: (1) you put the patient at ease by letting them know that you want...
Delegation: The Team Approach to Practice Growth
If delegation is so valuable and important in the realm of leadership and time management, why do people have so much trouble doing this? Here are a few of the...
It Takes a Team to Get to Yes
“I love doing restorative and cosmetic dentistry, but I just don’t seem to be doing very much of it. How can I build this part of my practice?” Have you...
Leadership Revolution: Holding Fast to a Standard of Excellence
When the leader of an organization begins to accept less than the best, the standard is lowered. Whether that acceptance of less than the best is for the performance of...