With the market flooded with attractive ads for “new and improved” cements, the practitioner may wonder if, and when, they are worth the extra money. Since our trust in the...
Of the major threats that we see our customers presently facing, the most damaging of them is a breach of patient records. Unlike the cyber attacks that we read about...
We are pleased to announce that the Patterson Technology FAQ site used by customers and employees of Patterson now has a fresh new look. The goal of the new update is...
Scripting the initial greeting of the all-important telephone call is a great way to ensure that each patient and future patient receives the same five-star service. What to say when...
I absolutely love to help dental teams create a culture that they are happy to come to every day! What I have found after working with teams across the nation,...
Our research continues to show that the two biggest turnoffs that occur when a prospective new patient checks out a practice’s Facebook page for the first time, both revolve around...
One common question I get when working with offices that have the desire to become as paperless as possible is “What about my route sheets? What do we use now?”...
Established in 1971, the Occupational Safety and Health Administration’s (OSHA) primary mission is workplace safety in all industries. While many of the OSHA regulations apply to dentistry, dental professionals focus...
Investments run deep in your practice: the best staff, the most efficient operations, and more advanced technology. If part of this effort involves CEREC, you understand patients aren’t the only...
Just when you thought it wasn’t possible for Sirona to do it again - they did. Their CEREC software update 4.4 provides what I think is a BIG GAME CHANGER...
Every dental hygiene team member should have a productivity goal or target within the practice. What does this production goal represent? Is it a random number you come up with...
Staying on the same page with your team isn’t something that just happens. If there is no effort and attention to detail in this aspect of your practice, your path...
If navigating options for teeth whitening is making you dizzy instead of dazzled, you’re not alone. The options are endless, especially with so many new over-the-counter (OTC) teeth whitening products...
