We’ve been asking you to submit your most pressing HIPAA-related social media questions, and a couple came in that I think are important, common questions. Question 1: How do you...
Today, 4 out of 5 consumers say they give as much weight to an online review as they do a personal recommendation – which means, now more than ever, it’s...
This week (April 19-25) marks the 63rd anniversary of Administrative Professionals Week and it’s the perfect time to thank your office management team. Without your smart and capable manager, where...
While absence might make the heart grow fonder in some facets of life, time tends to work against us when it comes to things that we are not so naturally...
One question I typically ask my customers during a training session is “How often do you query your database to produce a precise list of patients?” I then go on...
In the past I’ve emphasized the importance of making your dental practice web pages focused on your business goals. It sounds obvious, but the truth is that many practice websites...
Undeniably, technology has transformed the way dentistry is delivered and how we communicate with patients. With these changes come federal and/or state laws such as HIPAA, mandating patient privacy and...
If you’re making a video and are considering using stock audio or images, we’ve got some tips for you (thanks to Dee for Dentist for the question). For practices that...
In-office promotions and patient giveaways are an easy way to market to existing and prospective patients. However, there are always legalities that must be followed to be sure that what...
A few months ago, I wrote an article called Social Media Legal Considerations for Dentistry. Since then, I’ve received dozens of comments, questions and feedback. Many of you were simply grateful...
There is often misunderstanding as to what OSHA regulates in a dental facility. OSHA, in fact, is concerned with only one thing---the safety of employees. OSHA, which is an acronym...
As the Diamond Partner of the American Association of Dental Office Managers, Patterson Dental is honored to award scholarships to AADOM’s National Conference. This year, we’re awarding eight scholarships for...