Comfort Meets Style in the New A-dec 400
When I talk with doctors who have invested in A-dec chairs, I frequently hear: “My patients are so comfortable they fall asleep,” or, “One patient asked me if she could...
Changing Lives at the Children’s Smile Center
At the Children’s Smile Center in Ozark, Mo., Carrie Burke understands that the fundamentals of a successful business include happy employees who have the resources and support they need to...
5 Reasons Your Social Media Marketing Has Stalled
Once practices make the decision to get on board with social media, they generally do so with gusto. However, whether they stay motivated may or may not happen … What...
Schick 33: A Different Sensor, No Matter Which Way You Look At It
As product manager at Sirona, Joe Goldstone is responsible for knowing all the ins and outs of all of their platforms. Recently, he took the time to discuss the Schick...
Sneak Peek at Eaglesoft 17
I am thrilled to write this post today and to give you a sneak peek at Eaglesoft 17! I have just returned from our Technology Summit where all of our...
Revisiting Our Listening Skills
“We have two ears and one mouth so we can listen twice as much as we speak,” said almost everyone’s mother at some point in childhood. But how true! I...
The Power to Change Lives Starts with the Front Office
Everyone who works in the dental practice has the power to change lives. Office managers and front office staff are critical to ensuring a positive patient experience, right from the...
Five Strategies for Building Your Patient Email Database
If your practice isn’t yet using an automated patient communication solution to confirm your appointments, engage your patients and increase treatment acceptance, please know that we won’t do any preaching...
Introducing: Mike Stark
At Patterson Dental, we are committed to helping you enhance the patient experience and practice lifestyle in your office. One of the many ways we do that is through our...
CEREC Tip of the Month: The New Incisal Variation Tool in 4.2
One of the new tools in the 4.2 software is the new Incisal Variation tool. Not only can we get great looking anterior proposals with the 4.2 software, we also...
You Know It’s Time to Get a New Website When…
You have a website. This is good. But, there are questions that need to be considered in order to make sure that your site is doing the very best for...
Network, learn and have fun at the AADOM annual conference
Registration for the annual American Association of Dental Office Managers (AADOM) conference on September 19-20 in Orlando, Fla., is almost filled up! If you’ve been sitting on the fence about...
The 3D Summit: A Unique and Inspiring Experience
A few years ago, Patterson and Sirona started the 3D Summit program to educate the dental community about cone beam technology and its profound impact on the practice lifestyle and...
Position Team Members as Experts in Your Social Media Marketing
Is your dental practice effectively using simple video clips in your dental social media marketing efforts? If not, here’s some great inspiration... Drs. Hammond and Ellis, and their team, are...
Meet Our Efficiency Expert
I’m honored to write this special post about Patterson Dental’s Regional Technology Advisor Jenny Allen, and to give recognition to one of Patterson’s brightest stars. Jenny has been with Patterson...
Secret Questions and Their Predictable Answers
What is your mother’s maiden name? What is the name of your favorite pet? In what city were you born? What is your favorite sports team? You have likely been...
Eaglesoft Tip of the Month: Patient Statements
Your software is an amazing tool that directly contributes to your patient’s experience. My number one goal when I visit an office is to leave the staff energized and comfortable...
Realizing Dental Philosophies
It all started with a question: “What is your dental philosophy?” If you ask this question of a member of any dental practice, you’ll get a different answer. And while...
The Future of Online Reviews
Have your patients posted reviews about your practice? A recent American Express Global Customer Service Barometer survey found that customers are telling more people about their service experiences – both good...
Grins for a Good Cause: Because One Person’s Fight, Is Everyone’s Fight
A month before Katy Tessman Stanoch’s 40th birthday she was diagnosed with breast cancer. Katy and her husband, along with her two young children, were devastated. On the day of...
Managing Change
As a technology leader, Patterson eagerly brings the newest cutting-edge technology to customers in practices across the country. However, not all end users of this technology look forward to its...
June 2013 Dental Events
Join us for the following events happening in June! Arizona 6/7: Mesa – OSHA Infection Control California 6/6: Manhattan Beach – Sirona Event Colorado 6/11: Grand Junction – Credit and...
Marketing with Surgical Precision: RevenueWell’s New Campaign Manager
As any marketer will tell you, the success of your email or direct mail campaign starts with a clean, well-targeted list of recipients. Simply put, your message, promotion, newsletter or...
Customizable Hygiene Kits: Saving You Time
Did I get your attention with that blog headline? We at Patterson have heard your feedback and know saving you time is an important part of your day-to-day routine. Which...
Learn About Changes to HIPAA’s Privacy and Security Regulations
By now, dental practitioners are likely aware that the U.S. Department of Health and Human Services (HHS) issued long-awaited changes to the Privacy, Security and Breach Notification Rules. The Omnibus...
Six Things in Your Reception Preventing Patients from Saying Yes to Treatment
Is your reception area preventing patients from saying yes to treatment? Increase case acceptance in your practice by starting every patient experience off on the right foot. Make a strong...
Shopping for Dental Supplies Can Help Children in Need
This spring, your dollars can put supplies on your practice shelves AND help save children’s smiles thanks to Patterson Dental, BeeSure®, Centrix, Certol®, Crosstex, Cranberry, DentalEZ, Premier, Pulpdent®, Septodont and...
Patterson Technology Center: Why Customer Support Matters
To be an industry leader in any field, let alone the dental industry, you have to credit your business’s success to your customer’s success. That if it weren’t for your...
Dental Hygienists: Oral Health Warriors on Behalf of Our Patients
One of the great things about dentistry is the consistent opportunity we have to help people along their path to greater oral health and overall wellness. The most effective way...
Protecting Patient Data: Do you have a plan?
I attended the Patterson sponsored webinar, Avoid Practice Interruption, with Paul Hinman of DDS Rescue this week. In watching this webinar, I was reminded of a time as an Eaglesoft...